
I entered the McDonald's to grab a burger to go and just continue on my sightseeing walk. The person at the counter greeted me with a sentence that to me sounded like one long sound - I could not make out any individual words and not even figure out what language it was.
"I'm sorry", I said, and she repeated her question, or perhaps it was a statement.
"I'm sorry", I said again, and smiled to enhance my apology since I still did not understand her. Once again she repeated her phrase and although I tried to repeat it in my mind, I could still not even make out if it was English or not.
"I'm really, really sorry, I just don't understand", I said and felt embarrassed.
She repeated herself for the fourth time and by now she was clearly annoyed - that much I could make out but nothing more.
"I'm sorry, I don't understand I word, I'm really sorry" I said and walked out to avoid further embarrassment.
So ended my attempt at ordering at McDonald's in down town Los Angeles, California.
Compared to that, McDonald's in Tokyo scores high on my "McDonald's experience" scale. I have visited a McDonald's three times now, and every time, the sales person has been able to formulated comprehensive questions and answers and pronounce them in such a way that I have understood them on the first try.
"If you intend to go to Tokyo, you need to learn at least some Japanese" one blogger recently wrote, sharing his experience about travelling to Japan.
This person obviously only speaks one language and is unfamiliar with the concept of "learning a language".
In one discussion forum, I recently read "can you go to Japan if you know little or no Japanese?". Japan would have very few foreign tourists if that was a problem, and the same goes for most countries in the world.
Sure, having learned a few phrases from a pharsebook doesn't hurt, but communication limited to a few phrases is only marginally better than not communicating at all, and there is no risk of that - every person I have needed to communicate with has spoken English very well or at least well enough to get by.
If you only intend to spend a week or two as a tourist, there is really no major city in the world where you will not manage with English alone and Tokyo is certainly no exception.
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